FAQ — Professional Translation

Send us your files (all formats accepted) by email or through our quote form. We analyse volume, language pair and technicality, then send you a firm, itemised quote — typically within 60 minutes on business days. Quotes are free and without obligation.

A professional translator handles on average 1,500 to 2,000 words per day, revision included. For a 5,000-word document, allow 3 to 4 business days at standard quality with proofreading. The actual timeline depends on content technicality, language pair and file format (a laid-out InDesign document takes longer than a Word file).

Yes. For tenders, court proceedings or imminent launches, we mobilise several translators in parallel with terminology harmonisation, delivering within 24 to 72 hours depending on volume. Flag the urgency in your quote request: we confirm feasibility and deadline before any commitment.

Pricing is per source word and depends on four factors: the language pair (Asian and rare languages cost more than English), content technicality (legal, medical and technical texts require specialised translators), the requested deadline, and associated services (DTP layout, certification, enhanced review). Repetitions detected by our CAT tools are charged at a reduced rate. Every quote is firm: no additional costs after approval.

Yes, systematically. Every text is assigned to a professional translator who translates exclusively into their mother tongue and specialises in the relevant field (legal, medical, technical, marketing). That is the condition for a natural, idiomatic final text.

Our process follows the TEP cycle: translation by a specialised native translator, editing by a second linguist, then final proofreading before delivery. We use CAT tools (translation memories and client glossaries) to guarantee terminology consistency across documents and projects.

Only within a controlled framework. For high volumes on optimised budgets, we offer post-editing (MTPE): machine translation generated in a secure environment, then fully revised by a professional translator following the good practices of ISO 18587. We never deliver raw machine translation, and sensitive or creative content remains human-translated end to end.

Your documents are processed on servers hosted in the European Union, with encrypted transfers. Our translators are bound by confidentiality agreements, and we act as a processor within the meaning of Article 28 GDPR: we process your data only on instruction, for the sole purpose of translation.

Yes. An NDA can be signed before you even send documents for analysis and quotation. This is standard practice for M&A transactions, litigation, patent filings and confidential product launches.

In France, a sworn translation is produced by an expert translator registered with a court of appeal: their signature and stamp give the document official value before French authorities and courts. 'Certified translation' is the term used internationally for a translation accompanied by a statement of accuracy. Depending on the destination country, one or the other is required: we tell you which at the quotation stage.

It depends on the destination country. For signatories of the Hague Convention, an apostille on the document (or its sworn translation) is generally sufficient. For other countries, consular legalisation may be required. Check the exact requirement with the authority receiving the document — we then adapt the workflow: sworn translation alone, apostilled or legalised.

All common formats: Word, Excel, PowerPoint, PDF (including scans), InDesign (IDML), plus technical localisation formats — JSON, XLIFF, YAML, .properties, .strings, SRT/VTT subtitle files. For laid-out documents, our DTP studio reproduces the original layout in the target language, including non-Latin scripts (Chinese, Japanese, Arabic).

Yes. We work directly on your exports (JSON, XLIFF, YAML, CSV) or through your localisation platform (Crowdin, Lokalise or a GitHub repository), preserving variables, placeholders and tags. Your developers get back immediately functional files, with no copy-pasting.

It has been our core specialism since 2000: Chinese (Simplified and Traditional), Japanese, Korean, plus Vietnamese, Thai and Indonesian. In total we cover more than 150 European and Asian languages, with native translators specialised by field.

Yes. Our professional interpreters work in simultaneous or consecutive mode on Zoom, Teams or by phone: business negotiations, factory audits, board meetings, hybrid meetings. No travel logistics — a simple invitation to your meeting is enough.