Our quality framework
Asiatis is certified to neither ISO 17100 nor ISO 18587. This page sets out the production process actually applied, step by step, and states for each ISO 17100 requirement what Asiatis does — and what Asiatis cannot attest to.
What this page is not
This document is not a certificate and carries no certification value. Asiatis holds no ISO certification, appears on no certification body’s register, and quotes no certificate number. If your tender requires formal ISO 17100 certification, Asiatis does not meet it — we would rather tell you before you spend time on the file.
The process, step by step
Five steps, applied to every project. Steps 3 and 4 are carried out by two different people.
- 1
Analysis
Reading the source files, identifying the end use, audience, languages, formats and deadline. Source word count and flagging of risk areas (regulatory terminology, legal notices, units, figures).
- 2
Scoping
Building or reusing the glossary and translation memory, style instructions, expected level of adaptation, decisions on untranslatable terms. Quote and deadline approved before work starts.
- 3
Production
Translation by a linguist native in the target language and specialised in the field. The translator works in the CAT tool with the project memory and glossary.
- 4
Checking
Revision by a second linguist, distinct from the translator: comparison against the source, terminological consistency, adherence to instructions, verification of figures, dates, proper nouns and units.
- 5
Delivery
Returned in the source format, layout verified, files ready to use. Post-delivery correction requests are handled at no extra charge when they fall within the agreed scope.
Requirement by requirement, against ISO 17100
ISO 17100 sets requirements on resources, process and project management. Here is our actual practice for the main ones.
| ISO 17100 requirement | Asiatis practice |
|---|---|
| Translator competence (qualification, experience, or a combination) | Selection through a sector translation test, then a supervised probationary period. The translator is native in the target language and specialised by field. |
| Revision by a second person, distinct from the translator | Applied on every project: step 4 goes to a different linguist from step 3. |
| Domain review by a subject-matter specialist | Offered as an option on regulatory and medical content, on request. It is not systematic and is therefore not billed by default. |
| Documented project management and single point of contact | Dedicated project manager, single contact from analysis to delivery. Quote, instructions and approvals kept per project. |
| Handling of feedback and complaints | Any complaint is handled by the project manager for that file; corrections within the agreed scope are redone at no extra charge. |
| Data protection and confidentiality | AES-256 encrypted servers in the European Union, GDPR compliance, non-disclosure agreement available on request for every project. |
| Audit by an external certification body | Not carried out. That is precisely why Asiatis does not claim certification. |
And for post-editing (ISO 18587)?
Same position. ISO 18587 describes the requirements for post-editing machine translation output. Asiatis uses it as a reference framework to distinguish light from full post-editing and to define what is checked in each case. Asiatis is not ISO 18587 certified.
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A specific quality requirement on your project?
State it in your request: subject-matter review, double revision, sign-off by your own expert. We price the extra step rather than implying it.
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